April 6th, 2010

biking amsterdam
  • dwell

Recent Website Problems and Solutions

I wanted to give you an update as to all the frustrating problems we've been experiencing in the last 3 to 4 weeks. If you've received timeouts, blank pages or journals, comment threads or individual entries not loading at all -- or not looking like they should (i.e., without style sheets) when they *finally* do load -- then this will be of interest to you.

The cause is basically, simplistically, an overloaded database server. Here's what we plan to do about it within the next 5-7 days:
  1. Speed up the way our user information is pulled out of the database.
  2. Out of the 10 servers where we store our data, the first one is really struggling to keep up with the demands on it, we plan to move some of the users on that first server around so that the requests for information are spread around better.

Even if your journal, or the journal you are trying to look at is on a different server, we're all still affected because everyone has to wait in line for their turn to get to their server, only now the entire line is backed up.

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