November 19th, 2005

We're Back Up

Access to LiveJournal and ScrapBook has now been restored and is being served from our San Francisco data center. Some users will still be in read-only mode as we finish bringing up other services on our network and our data caches become populated.

All users are still unable to add any additional userpics, make voice posts, or upload images to your ScrapBook. You are also still unable to make purchases from the Gift Shop or manage Recurring Billing.

We will be updating http://status.livejournal.org as the night goes on. You can also watch the LJ Move Blog for on-the-spot info. We thank you for your patience and apologize for any inconvenience being caused.

Update: We are currently diagnosing networking issues with our San Francisco network. It appears we are experiencing packet loss from certain Internet Service Providers. We are currently working to resolve this problem as quickly as possible.

Media Uploads Turned On

You are now able to add any additional userpics, make voice posts, and upload images to your ScrapBook once again. All journals are no longer in read-only mode, although we may have to place some users in read-only mode again depending on any unforeseen issues.

We are also currently diagnosing networking issues with our San Francisco network. It appears we are experiencing packet loss from certain Internet Service Providers. We are working to resolve this problem as quickly as possible.
donkey
  • lisa

Update

Hello,

We found an issue that may have impacted some transactions after the site was brought back up online (between 3 and 4:30AM PST). Some users who posted during the physical switchover or shortly after may get an error "Duplicate Key For..." when trying to update your journal or comment in a post. Do not be alarmed, just try to post your entry until you are successful.

If you were having problems viewing uploaded userpics you should be able to upload them again now.

We are continuing to work on any issues that we find related to the switch to our new data center. We will provide you updates as we have them. In the meantime if you run in to an error please attempt again.