Paid users will get double or triple credit for the time it was down. Paid users are also going to be getting their own database server now too, just like they already have their own webserver. In another month or two we'll have to get the paid users another webserver but for now the 3% paid users of the active users are doing fine on 16% of the web serving hardware. It just seems like they're not woroking because they're sharing the same 3 databases with the free users. Well, tonight we should have 5 database servers, one for use only by paid users.
I'll keep you updated, but please stop mailing me.