mferrell (mferrell) wrote in lj_maintenance,
mferrell
mferrell
lj_maintenance

Maintenance still in progress


We are still in the process of bringing User Cluster #9 back online, and it is unfortunately taking longer than we anticipated. We are making progress, but are still several hours away from this being fixed. To address a few common questions we are seeing:

How many user clusters are there?

There are 13 user clusters in total.

How can I find out what user cluster my account is on?

You can see which user cluster you are on at http://www.livejournal.com/misc/whereami.bml if you are logged-in. If you cannot login, your account is located on user cluster #9.

I am not on cluster 9, but still can't post or edit entries. What's happening?

Trying to update or edit posts may still fail even if you are not on user cluster #9. An Error 500 will appear when loading the update/edit journal page if you have posting access to a community which is located on this cluster. The update module at http://www.livejournal.com/portal/ may still allow you to post while maintenance is ongoing.

I'm not getting notifications. Is this related?

Subscription notifications are not currently being sent as a result of this maintenance. You may still receive other types of emails, such as pingbacks and password notification emails, but will not receive notifications of new entries or comments being posted.

What other things aren't working right now?

Twitter digest posts are not currently being imported as a result of this maintenance. Some other pages & features may display errors if they need to access information located on user cluster #9. The inbox and community management pages are both known to be showing errors for people affected by this.

We will post again either when user cluster #9 is back online, or if we have any additional information to post. Thanks again for your patience while we work to fully restore service to the site.
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thanks for the update... I hope it will be back soon...
For me http://www.livejournal.com/whereami.bml comes back as
"The page was not found!

You may have followed a broken link or typed in the address incorrectly. Remember, some URLs are case sensitive."

scolaro

3 years ago

Do you want to improve, livejournal? We wish you had put this post up the moment that you knew "one hour" was an unrealistic timeline. Your lack of communication disappoints us--but it's what we're used to. Prove us wrong next time. Keep us in the loop. Give us an honest timeline when you have it.
This, sooooo much!

novi_dom

3 years ago

Could someone please explain why it took 7 hours to post an update?
Exactly, this was completely absurd

vmenshov

3 years ago

katje0711

3 years ago

Когда уведомления пойдут?
дались тебе эти уведомления, отдыхай))

brenik

3 years ago

moltshun

3 years ago

bre_an

3 years ago

brenik

3 years ago

bre_an

3 years ago

brenik

3 years ago

belkino

3 years ago

stety

3 years ago

brenik

3 years ago

sergey_45i

May 16 2013, 20:48:38 UTC 3 years ago Edited:  May 16 2013, 20:49:04 UTC

Thanks for this entry, Mark.
а за что спасибо-то? только за букаффки?(

sergey_45i

3 years ago

0bovsemka

3 years ago

sergey_45i

3 years ago

ex_vikky_lu

3 years ago

shpilkes.dreamwidth.org

3 years ago

ex_vikky_lu

3 years ago

sergey_45i

3 years ago

Thanks for the update.
ага, пусть почаще дулают )

sarah_a67

3 years ago

brenik

3 years ago

sarah_a67

3 years ago

Subscription notifications are not currently being sent as a result of this maintenance.

Just to be clear, these are queued and will be sent once this maintenance wraps up, right?

Thanks for the update, BTW. :)
I'm wondering that as well.

ange

3 years ago

Thanks for the update!

Deleted comment

Do you have other posting communities on 9? That's what it means... not talking about the one you're trying to post to, necessarily, just if you have ANY that are on 9. Something about the fact that it's included in the drop-down that lets you choose the community to post to. It was in one of the comments... somewhere... don't recall where.

scarletladyy

3 years ago

Вы как то странно чините. Днем исчезла возможность постить посты, затем перестали приходить комментарии. Сейчас перестала работать френдлента и открываться профиль. Причем кластер номер 2. Это как сидишь в жопе, сначала погасло солнце, потом догорела свеча. С утра вообще жж накроется?
Ага, накроется. И это они будут считать великим достижением и победой. Над кластерами.
Thanks for the update!

Jessica McEachern

May 16 2013, 20:51:16 UTC 3 years ago Edited:  May 16 2013, 20:52:59 UTC

Well, thanks for finally updating about this. However, I just discovered I'm in cluster #11 and I still can't log in to my LJ the regular way (I'm logged in via Facebook for now) OR even access my livejournal. Is cluster #11 somehow closely related to cluster #9 and also experiencing problems? This doesn't make sense. I assumed I was in #9 because of all the problems, but I checked the whereami link (as logged in via FB) and it tells me I'm in Fajita #11. I'm stumped.

edit: This just crossed my mind... with all the chewing on the wires Frank has been doing, you'd think he'd be dead by now.... guess they're not "live" wires, eh?

(I know, I know, stupid joke... what can I say, I'm trying to pass the time somehow, LOL)
When you log in with FB, it creates an entirely new account, it is not connected to your existing LiveJournal account[s]. Because you can log in this way, this account is on a different cluster than your other account[s], which is likely on cluster 9.

Jessica McEachern

3 years ago

clawsandwands

3 years ago

clawsandwands

3 years ago

rebelsheart

3 years ago

Jessica McEachern

3 years ago

kaitydid33087

May 16 2013, 20:52:22 UTC 3 years ago Edited:  May 16 2013, 20:52:46 UTC

Well, thanks, I guess.

Can we expect an extension in our paid time, because of this?
^ Thiiiiiiiiiiiiiiiiiiiis

rebelsheart

3 years ago

agentronster468

3 years ago

jeune_fleur

3 years ago

celtic_thistle

3 years ago

I'm on cluster one but can't see my friends page and haven't been able to all day, is that related to this?
Yes. If anyone on your F-List is on cluster 9, it will affect your friends page.

turtlelikelemon

3 years ago

Я 7-й кластер. У меня как ничего не работало, так и не работает.
У меня тоже. Только ф-лента загрузилась.

bre_an

3 years ago

Vintage Ads is on cluster 13 and cannot be access directly, not even when I log out, nor can my members get to it. I think there's a cluster 13 issue too.
I would hazard a guess that one of the most recent posts to vintage_ads was by someone who is on cluster 9. Since cluster 13 can't pull their information from cluster 9, the end result is the community fails to load.

misstia

3 years ago

rebelsheart

3 years ago

brenden

May 16 2013, 20:57:48 UTC 3 years ago Edited:  May 16 2013, 20:59:31 UTC

If anyone's trying to make a post, I was able to get one through using http://www.livejournal.com/portal/
Doesn't work for me. :C

Deleted comment

marciaelena

3 years ago

nonnie_sock

3 years ago

marciaelena

3 years ago

flying_blind

3 years ago

Deleted comment

а кто переведет? Чет мне кажется нам не договаривают, раз здесь сплошные тhanks
у них ментальность иная. Все воспринимают положительно. Никуда не посылают, стрелки не забивают и стереть с лица земли не обещают.

shpilkes.dreamwidth.org

3 years ago

ilinsanya

3 years ago

moltshun

3 years ago

bre_an

3 years ago

sergey_45i

3 years ago

shpilkes.dreamwidth.org

3 years ago

ex_vikky_lu

3 years ago

shpilkes.dreamwidth.org

3 years ago

ljpromo

3 years ago

bre_an

3 years ago

bre_an

3 years ago

sergey_45i

3 years ago

bre_an

3 years ago

sergey_45i

3 years ago

bre_an

3 years ago

sergey_45i

3 years ago

bre_an

3 years ago

moltshun

3 years ago

shpilkes.dreamwidth.org

3 years ago

sergey_45i

3 years ago

shpilkes.dreamwidth.org

3 years ago

sergey_45i

3 years ago

shpilkes.dreamwidth.org

3 years ago

bre_an

3 years ago

I cannot update through the portal either, it tells me that Frank is still nibbling and so on. So very funny.
I wasn't able to either. That said, if you have a client , those seem to be working.

slinkslowdown

3 years ago

rebelsheart

3 years ago

Thanks for the update! *sends more caffeine*
Thank you!

I'm just a volunteer on the Support board, but I'm doing everything I can to deal with the tickets people are sending in until this all gets sorted out.

Caffeine is a must, hah. @_@

mantriddrone

3 years ago

slinkslowdown

3 years ago

mantriddrone

3 years ago

bunn

3 years ago

rose_cat

3 years ago

Thanks for letting us know! I hope the problem can be solved quickly.
Soybean represeeeeeent

But I was wondering why I wasn't getting any notifications in my email, good to know.

Deleted comment

THIS.

celtic_thistle

3 years ago

reanimator78

May 16 2013, 21:02:51 UTC 3 years ago Edited:  May 16 2013, 21:05:12 UTC

> I am not on cluster 9, but still can't post or edit entries. What's happening?

Trying to update or edit posts may still fail even if you are not on user cluster #9. An Error 500 will appear when loading the update/edit journal page if you have posting access to a community which is located on this cluster. The update module at http://www.livejournal.com/portal/ may still allow you to post while maintenance is ongoing.


If you can't post entry with using portal page , also you can use Downloadable client software to posting - http://www.livejournal.com/support/faq/158.html (for example I can't post entry using update page and portal page, but Ican post with Semagic client - http://semagic.sourceforge.net/index.html).
Hi!~
Can I help you with our requests?)

reanimator78

3 years ago

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