Maintenance today, some expected downtime
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livejournal


We are planning to do some database maintenance today, and LiveJournal could be down for a half of an hour during this period. The maintenance is scheduled to begin at 16:00 PDT (click to see other timezones) and is expected to last approximately two hours.

You can keep an eye on the LiveJournal Status Page to see when we're back. We will also provide there any additional updates if we go beyond our planned maintenance window.


Reasons for LiveJournal's intermittent access
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livejournal

Over the last few days, access to LiveJournal has been unstable - some people have had difficulty accessing the service, pages were loading slowly, and some weren't loading at all.

During this time, LiveJournal was the target of multiple DDoS attacks. The first attack began on September 5th - some intermittent issues were reported, but the admin team managed to block the attack and prevent any significant disruption of service. The attack resumed the next day with increased force, however, and while the team was dealing with this, a number of people experienced difficulties with the site. As of now, LiveJournal has been restored to full functionality. The DDoS attack did not compromise our system's integrity or affect any published content.

If you are still experiencing problems accessing LiveJournal, please let us know by submitting a support ticket (http://www.livejournal.com/support/submit.bml).

Everyone who had a paid account at the time the DDoS attack on LiveJournal occurred will be compensated for the downtime with a three-day paid account extension.

We would like to apologize for any inconvenience caused by the downtime. Thank you for your understanding.

You can monitor LiveJournal's service status on the corresponding status page: http://status.livejournal.org/

Maintenance today, some expected downtime
default
livejournal


We are planning to do some database maintenance today, and LiveJournal will be down during this period. The maintenance is scheduled to begin at 15:00 PDT (click to see other timezones) and is expected to last approximately an hour.

You can keep an eye on the LiveJournal Status Page to see when we're back, but we'll also be posting to LiveJournal's Facebook page and https://twitter.com/livejournal to let you know when we're back and to provide any additional updates if we go beyond our planned maintenance window.


Maintenance today, some expected downtime
default
livejournal



We're planning on doing some database maintenance today, and LiveJournal will be down during this period. The maintenance is scheduled to begin at 16:00 PDT (click to see other timezones) and is expected to last approximately an hour.

You can keep an eye on the LiveJournal Status Page to see when we're back, but we'll also be posting to LiveJournal's Facebook page and LiveJournal's Twitter account to let you know when we're back and to provide any additional updates if we go beyond our planned maintenance window.



Maintenance tomorrow, some expected downtime
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livejournal


We're planning on doing some database maintenance tomorrow and LiveJournal could be down for some users during this maintenance. It is scheduled to begin at 15:55 PDT on May 25 (click to see other timezones), will be happening over a two hour period and you might see occasional delays in connecting to some journals, pages or logging in. The delays will only be temporary and you should soon see a recovery in the site. We do not expect this work to cause wider site issues.
You can keep an eye on the LiveJournal Status Page to see when we're back, but we'll also be posting to LiveJournal's Facebook page and LiveJournal's Twitter account to let you know when we're back and to provide any additional updates if we go beyond our planned maintenance window.

Back online
Me!
markf

We've just brought User Cluster #9 back online, and the errors being caused by the maintenance should stop occurring. Notifications are sending again, but may be delayed as there is a backlog of notifications waiting to be sent. If you are still encountering any errors, please open a Support request so we can investigate the issue.

Maintenance still in progress
mferrell

We are still in the process of bringing User Cluster #9 back online, and it is unfortunately taking longer than we anticipated. We are making progress, but are still several hours away from this being fixed. To address a few common questions we are seeing:

How many user clusters are there?

There are 13 user clusters in total.

How can I find out what user cluster my account is on?

You can see which user cluster you are on at http://www.livejournal.com/misc/whereami.bml if you are logged-in. If you cannot login, your account is located on user cluster #9.

I am not on cluster 9, but still can't post or edit entries. What's happening?

Trying to update or edit posts may still fail even if you are not on user cluster #9. An Error 500 will appear when loading the update/edit journal page if you have posting access to a community which is located on this cluster. The update module at http://www.livejournal.com/portal/ may still allow you to post while maintenance is ongoing.

I'm not getting notifications. Is this related?

Subscription notifications are not currently being sent as a result of this maintenance. You may still receive other types of emails, such as pingbacks and password notification emails, but will not receive notifications of new entries or comments being posted.

What other things aren't working right now?

Twitter digest posts are not currently being imported as a result of this maintenance. Some other pages & features may display errors if they need to access information located on user cluster #9. The inbox and community management pages are both known to be showing errors for people affected by this.

We will post again either when user cluster #9 is back online, or if we have any additional information to post. Thanks again for your patience while we work to fully restore service to the site.

Maintenance update
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livejournal

We successfully finished maintenance on cluster #7. All accounts’ owners from this cluster can now log into their journals.

We are working on restoring the user cluster #9, it will take approximately an hour. We will keep you informed. Please accept our apologies for the inconvenience.

Maintenance update
mferrell

To followup on the previous post, the same symptoms for user cluster #7 are also present for users on cluster #9, so we're in the process of fixing it as well. Having 2 clusters to work on rather than 1 unfortunately means that we expect it to take approximately 6-8 hours for everything to be resolved. We do, however, know how the problems with each cluster started and it is not something which will cause any additional clusters to have these issues. We'll post here again either when the issue has been resolved, or if we have any significant developments to update you on.

Emergency maintenance on user cluster #7
mferrell

We're doing some emergency maintenance on one of our databases (user cluster #7, there are 13 user clusters in total. You can see which user cluster your account is on here). The estimated duration of this maintenance is 4-5 hours.

If your account is located on user cluster #7, you will not be able to login to your account until this maintenance has been completed. If you are already logged-in, you will be unable to post, edit, or delete any material on LiveJournal until the maintenance is completed.

If your account is not on this cluster, LiveJournal will still be up, you will be able to login. You may be able to post, edit, and delete content, but if any communities you have posting access to are on cluster #7, you will see an Error 500 when attempting to load the update/edit journal page, or viewing your inbox if any messages have been received from a user on cluster #7. Other pages may also be similarly affected if they attempt to load usernames or data from this cluster. You may also encounter problems viewing journals, entries, comments, or private messages from accounts which are on this cluster.

We're working as quickly as possible to get everything back up & running, and appreciate your patience during this maintenance.

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